book Troubleshooting

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Supported Devices & Browsers

To follow a CycleMasters lesson, you need a device with an internet connection, which you can use to play the lessons. Below you can find an overview of all the supported devices, software versions, a...
date_range Last updated: 1 month ago

Recommended internet speed

Several factors influence the image quality of the CycleMasters content, such as the device it plays on, the available bandwidth, the speed of your internet connection and your location. Based on the...
date_range Last updated: 1 month ago

Playback problems

The most common problems with playing our lessons are:Bad quality videoProblem: the lessons are shown in a lower quality. The image is not sharp, and the sound is not good.Cause: we use a technique th...
date_range Last updated: 1 month ago