How does exchanging and returning work?

We find it very important that you are satisfied with your purchase. Would you rather return the item? Then you can within 14 days after receipt of your order, return the order or a portion thereof. You need to pack the items in their original condition and in the original packaging. The costs for the return shipment are for your own account.

If you prefer to receive a different size please send an email to shop@cyclemasters.com. You will then receive a discount code for the shipping costs so that you do not have to pay them again. We can also make the order for you if you prefer.

You can read all about exchanges and returns here.