CycleMasters Support
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Account
How can I cancel my membership?
Available payment methods
How does the 14-day free trial work?
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Can I pause my membership?
Invoicing
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I have a promotion code, where can I enter it?
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Bike
Connect Bluetooth HR Sensor
Webshop
What is the delivery time of my order?
How does exchanging and returning work?
How will my order be shipped?
Can I use a Gift Card in the webshop?
How can I pay in the webshop?
How do I know which size is best to order?
Can I pick up my order?
Workouts & Programs
CycleMasters Programs
Heartrate indication & RPM
Structure and content of the lessons
Music tracks
Are there training schedules available?
Book a Studio Ride
In which languages are the workouts available?
What kind of workouts do you offer?
What is the length of the workouts?
Is Indoor Cycling for me?
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Equipment & Usage
Advice about buying an Indoor Cycling fiets
Connect to external services
Casting with the CycleMasters app
Cast via website and Chromecast
Filtering Lessons in the CycleMasters App
Which (type of) Indoor Cycling bike do you recommend?
Cast using website and AppleTV
Change settings in the App
Bad video quality
How can I view CycleMasters on my TV?
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