CycleMasters Support
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Account
How can I cancel my membership?
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Available payment methods
How does the 14-day free trial work?
Verification Payment method
Can I pause my membership?
Invoicing
How can I start a membership?
I have a promotion code, where can I enter it?
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Bike
Connect Bluetooth HR Sensor to the IC8
Business
How to create devices
Webshop
What is the delivery time of my order?
How does exchanging and returning work?
How do I know which size is best to order?
Can I pick up my order?
How will my order be shipped?
Can I use a Gift Card in the webshop?
How can I pay in the webshop?
Workouts & Programs
Heartrate indication & RPM
CycleMasters Programs
Structure and content of the lessons
Music tracks
Are there training schedules available?
What is the length of the workouts?
In which languages are the workouts available?
What kind of workouts do you offer?
Is Indoor Cycling for me?
Dynamic Interface
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Equipment & Usage
Advice about buying an Indoor Cycling bike
Connect to external services
Casting with the CycleMasters app
Cast via website and Chromecast
Which (type of) Indoor Cycling bike do you recommend?
Filtering Lessons in the CycleMasters App
Cast using website and AppleTV
Change settings in the App
Bad video quality
How can I view CycleMasters on my TV?
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