Common questions and support documentation

• How can I cancel my membership?
• Available payment methods
• Invoicing
• How does the 7-day free trial work?
• Change information
• Can I pause my membership?
• How can I start a membership?
• Forgot password
• I have a promotion code, where can I enter it?
• Can I use CycleMasters for business purposes?

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• CycleMasters Programs
• Structure and content of the lessons
• Heartrate indication & RPM
• Music tracks
• What is the length of the workouts?
• What kind of workouts do you offer?
• In which languages are the workouts available?
• Are there training schedules available?
• Book a Studio Ride
• Is Indoor Cycling for me?

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• Advice about buying a spin bike
• Filtering Lessons in the CycleMasters App
• Casting with the CycleMasters app
• Cast via website and Chromecast
• Change settings in the App
• Cast using website and AppleTV
• Which (type of) Indoor Cycling bike do you recommend?
• Bad video quality
• Recommended internet speed
• Switching between multiple devices

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