Forgot password

Signed in to the app and want a new password?

1. Open Settings > Sign-in and security > Change password.
2. Choose a new password (at least 8 characters, not known from a data breach) and choose Save password.
3. Confirm it is you with your password, Apple or Google.

You are then signed out on all your devices, this one too. Sign in with your new password. Only the account owner can change the password.

Forgot your password? In the app

1. On the sign-in screen, choose Forgot password?
2. Enter your email address and choose Send link.
3. Open the link in your email on the same device. The app opens and you choose a new password (at least 8 characters, not known from a data breach). Then you are signed in.

You are signed out on your other devices when you choose a new password.

On the website

You can reset your password when signing in. Choose 'Forgot your password?'

Or click here to reset your password.

Do you sign in with Apple or Google?

Then you do not need a password. Want to be able to sign in with your email address too? Read Login with Google & Apple.