Recommended internet speed
The image quality and the starting of CycleMasters workouts depend on multiple factors. Consider the device you are playing on, the speed and stability of your internet connection, the available bandwidth, and your location.
CycleMasters automatically adjusts the image quality based on your internet connection. This ensures that a workout plays as smoothly as possible, even when the connection speed varies. Based on the default playback settings, workouts via mobile networks are not played in HD quality.
How quickly a workout starts can vary by situation. This depends on your location, the used (CycleMasters-compatible) device, the chosen workout, and the internet speed available at that moment.
Recommended internet speeds
As a guideline, we use the following internet speeds:
- 0.5 Mbit/s – minimum technical threshold
- 1.5 Mbit/s – recommended minimum speed for stable playback
- 3.0 Mbit/s – recommended speed for SD quality
- 5.0 Mbit/s or higher – recommended speed for HD quality
Note: when using wifi or when multiple devices are using the same internet connection simultaneously, a higher speed may be needed for stable playback.
CycleMasters is a streaming service. Workouts are played via the internet and are not downloaded in advance. This means that you need a continuous active internet connection while following a workout.