How do I change my membership?

You can switch between Personal and Family, and between monthly and annual billing. How you do that depends on where you started your membership.

Membership through CycleMasters

1. In the CycleMasters app, open Settings > Membership. My account opens and you are already signed in. Or go to account.cyclemasters.com and sign in.
2. Under Membership, choose Change plan.
3. Choose the membership and billing period you want.
4. Check the overview, which shows what you pay and from when, and choose Confirm change.

When the change takes effect depends on what you choose:

• A more expensive membership: it starts right away. The difference for the rest of the period is added to your next payment.
• From monthly to annual: the year starts today and you pay for it now. What was left of the month is deducted.
• A cheaper membership, or from annual to monthly: the change starts at the end of the period you have paid for. You pay nothing extra now.

A planned change can be cancelled with Cancel change until it starts.

Membership through Apple

In the CycleMasters app on iPhone or iPad, open Settings > Membership, choose the membership you want and confirm the change with Apple. A change to a more expensive membership or another billing period happens immediately and the amount you already paid for the remaining period is deducted. A change to a cheaper membership takes effect at the end of the current period.

You cannot change an Apple membership in the Android app or on the website. Use an iPhone, iPad or Mac with the Apple Account you subscribed with.

Bike+ and memberships through your employer

We arrange a Bike+ membership for you. Ask Amy in the CycleMasters app or email hello@cyclemasters.com. A membership through your employer is managed by your employer.

Want to know what Personal and Family include? Read which memberships are available.