What is Amy and how do I use her?

Amy is the AI assistant in the CycleMasters app. She helps you find workouts and answers questions about training, nutrition, recovery, products, app features and your membership. Amy is included in your membership at no extra cost.

Where can I find Amy?

Amy is available in several places in the app. The main entry point is the chat icon at the top of the app. Tap the icon and ask your question.

How can Amy help?

• Find a workout that fits your level, available time and preferences.
• Choose a gentle workout when you need recovery.
• Answer questions about nutrition and recovery around your training.
• Explain app features and help when something is not working properly.
• Help you explore products in the shop and answer membership questions.

What can I ask?

Ask your question in your own words. For example:

• “I have 20 minutes. Which workout would suit me?”
• “I’m just getting started. Where should I begin?”
• “My legs feel heavy. Can you suggest a gentle recovery workout?”
• “Something in the app isn’t working. Can you help?”

What if Amy cannot help further?

Amy will ask whether you would like to pass the conversation to a colleague. If you agree, our support team also receives a summary of the conversation. A colleague can then help using the information you have already shared.

To contact us directly, email support@cyclemasters.com or hello@cyclemasters.com.